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Terms of use

Tax identification:
1. Scope of application:
The general conditions of sale described below (hereinafter General Conditions), govern the contractual relations between all users of the Solarider Team online store (hereinafter referred to as "User" or "Client") and Solarider Team (hereinafter referred to by their name). Solarider Team commercial).
These general conditions of sale are the only ones applicable and replace any other general conditions, except in the event of prior, express and written cancellation.
Solarider Team may occasionally modify its general conditions of sale, so any modification in this regard will be announced in the newsletter on the home page of the Solarider Team website.
We consider that once the user has placed an order, they have unreservedly accepted our general conditions of sale.
By accessing, the user undertakes to respect the General Conditions as well as the Conditions of Use that appear therein.

The sale of any of our products to minors under 18 years of age is not available, in which case one of their parents or legal guardian must make the purchase, being in a position to make said purchase.

2. Products information:
As they are not contractual, the images that illustrate the products presented cannot, in any case, give rise to a commitment on the part of the Solarider Team. On the other hand, the technical data sheets and the descriptions of the products are transmitted and communicated to us by our suppliers or distributors, for which Solarider Team is not responsible for the validity of their content. Images may not exactly match the final product.

3. Product availability:
Given that the products displayed on our website are supplied by our suppliers or distributors, Solarider Team disclaims any responsibility if such products cannot be supplied, based on causes beyond our control, that is, due to the termination of production of the article or due to its lack of availability in our usual suppliers and/or distributors. If you have made the payment for one or more products and these are not in stock or cannot be offered for any reason, Solarider Team undertakes to notify you within a maximum period of 48 hours by the means of contact indicated in the order and You will be offered two alternatives. 1- The option of a product with characteristics similar to the one purchased. 2- The return of the total amount paid, within a maximum period of 72 hours (It may take longer depending on the payment method used) Once the customer has been contacted and informed of the status of their order, if we do not receive a response within a within 48 hours, we will proceed to cancel the order and refund the total amount paid and you will be informed of said action through the contact information provided.

4. Prices:
The sales prices indicated in  are shown in euros. VAT is included in these prices, but not shipping costs.
Solarider Team reserves the right to modify its prices at any time. However, it undertakes to apply the rates in force indicated on the Portal at the time the customer placed their order.

5. Ways to place an order:
From the Internet at:
  (Monday to Sunday 24h).

6. Payment methods:
Payment by credit or debit card.

7. Shipping:
Our shipments are to the Peninsula. Products purchased at Solarider Tea are delivered via certified mail and may take a minimum of 3 to 7 days from receipt of payment, business days in a regular situation. In festive seasons or periods of high demand they can be extended for a maximum of 2 weeks.

Solarider Team is responsible for correcting and bearing all the costs of collection, return and forwarding of the products or items in question in the event of a mistake or error in the shipment, either due to the wrong address or product.

8. Product warranties:
We guarantee that all the items we offer in today and in the future are new and purchased from manufacturers, partners, wholesalers, distributors and official representatives of the same or registered trademarks, authorized in the European Economic Community.
The guarantee of the articles is given by each manufacturer, importer, distributor or representative, and may not be modified under any circumstances, except by the entity or person sufficiently authorized to do so.
The conditions of the guarantee will be those stipulated in the Conditions of the Guarantee that accompany each article, and may be different in each case, always depending on the different manufacturers, importers and distributors.
The guarantee is adapted to what the law establishes, two years for manufacturing defects from the date of purchase.

Any return is canceled once the product has been modified or manipulated from its original state.

To proceed with a return request, send us an email to

9. Return of products:
The User has ten days to return a product with which he is not satisfied, in the event that it does not meet the characteristics described on the website, or presents manufacturing defects, or damage suffered during transport. Within this period, you can return said product, as long as you notify it in writing, and the product is accompanied by the purchase invoice and its original packaging, in new and complete condition.
The costs of the return are at the expense and risk of the User.

We advise you to make your return by certified mail or with an insurance that you can do with the transport company for the value of the product. This insurance will be necessary in case of accident, breakage or loss of merchandise by the transport company.
The refund of the amount is made without any charge or penalty, except for the shipping costs incurred by the user or client.
In the event that you exercise your right of return, Solarider Team will do everything necessary to reimburse the user or customer as quickly as possible, since the reimbursement period depends on the technical examinations that your item needs to determine the defect.

10. Additional conditions and responsibilities:
These General Conditions are subject to Spanish Legislation. Any litigation, regardless of the place of delivery, that may result from the interpretation or execution of these General Conditions, will be communicated to the competent jurisdictions.
The responsibility of Solarider Team will be limited, in any case, to the amount of the order.
Solarider Team is not responsible for the non-execution of these conditions in case of force majeure, disturbance or total or partial strike, especially of postal services and means of transport or communication, floods, fire or war.
Solarider Team can not be held responsible for indirect damages, loss of exploitation, loss of profit, loss of luck, damage or expense that could entail the purchase of any product presented on
Solarider Team is not responsible for the consequences that may result from improper use of the products sold on
Some links established in may direct the user or client to other different portals. Solarider Team is not responsible if the content of these web pages does not comply with the legal and regulatory provisions in force.

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